Refund policy

If your order didn't satisfy your needs, we offer you an effortless return policy and full refund within 4 days after receiving the order.

How to apply for return

Connect with MATEX HOME team on +961 81 653 397 or contact our costumer service office at info@matexhome.com 

The returned items should be packed securely with its original package, not damaged nor used.

MATEX HOME will not be responsible for covering the shipping costs for returned items, except the damaged items.

Refund will be processed by the payment method you see fit.